Shipping & returns

OUR DRIVER IS UNDER INSTRUCTION NOT TO LEAVE THE PUBLIC HIGHWAY. IF YOU WISH TO HAVE MATERIALS DELIVERED BEYOND THE KERB LINE INTO YOUR PROPERTY ANY DAMAGE CAUSED WHATSOEVER WILL BE ENTIRELY YOUR RESPONSIBILITY. IMPORTANT - Check goods carefully. No claim will be entertained for either damage or shortages once a clear signature has been given. A 20% RESTOCKING CHARGE WILL BE MADE ON ANY GOODS RETURNED WITHIN 28 DAYS OF THE ORIGINAL PURCHASE IN UNOPENED ORIGINAL PACKAGING DUE TO THE ONGOING COVID-19 SITUATION WE ARE OUTLINING SOME CHANGES TO OUR DELIVERIES IN THE INTEREST OF THE HEALTH OF OUR CUSTOMERS AND STAFF. DELIVERIES TO BUSINESS PREMISES AND UNOCCUPIED HOMES – USING MASKS AND GLOVES OUR DRIVERS WILL REQUIRE ASSISTANCE TAKING YOUR GOODS INTO WAREHOUSES OR JUST INSIDE HOMES. DELIVERIES TO OCCUPIED HOMES – OUR DRIVERS WILL ASSIST UNLOADING FROM INSIDE THE VEHICLE. CUSTOMERS MUST ARRANGE HELP TO TAKE THE DELIVERY INTO THE PROPERTY AS OUR DRIVER WILL NOT ENTER UNDER ANY CIRCUMSTANCES. IF YOU ARE UNABLE TO TAKE A DELIVERY UNDER THESE GUIDELINES, PLEASE CONTACT THE OFFICE TO RE-SCHEDULE. PLEASE RESPECT OUR DRIVERS’ DECISION IF THEY FEEL AT RISK.

PC Building Supplies Logistics

PC Building Supplies Logistics prides itself on its swift shipping, with an estimated delivery time of 1 to 2 days for most orders. However, due to factors such as high demand, weather conditions, or logistical complexities, shipping times can occasionally extend beyond the initial estimate. Customers are advised to plan their builds accordingly, allowing for some flexibility in delivery times to accommodate these potential delays. Rest assured, PC Building Supplies Logistics works diligently to ensure your components arrive as promptly as possible.

Acclaim Parcel

Acclaim Shipping offers an exceptional next-day delivery service, ensuring that packages are swiftly and efficiently transported to their destinations. While acclaim strive to maintain this expedited service, there are occasions when deliveries may take longer due to unforeseen circumstances such as inclement weather, logistical challenges, or high package volume. We encourage our customers to anticipate these rare instances when planning time-sensitive orders. Acclaim Shipping is committed to transparency and communication, keeping you informed every step of the way.

Palletways

Palletways is renowned for its reliable next-day pallet delivery service, designed to meet the needs of customers requiring prompt and efficient shipping solutions. While they consistently aim to uphold our next-day delivery promise, there are instances when shipments may experience delays. Factors such as operational disruptions, traffic conditions, or severe weather can impact transit times. We advise our clients to consider these potential delays when scheduling shipments that are time-sensitive. Palletways is dedicated to ensuring your goods are delivered as quickly as possible, keeping you informed throughout the process.